Friday, June 7, 2019

MSLD 521 Module 2 - The Danger of a Single Story



The Danger of a Single Story


Speaking is inherently more powerful than writing (Whalen, 2007). Telling a story with oral communication is highly effective to pass a whole message, explained by McKay, Davis and Fanning (2009) to a message that involves the four kinds of expression.

Looking at Adichie's speech with a technical perspective (not analyzing the context), the first reason why I believe her message was effectively passed, is the type of communication she chose, as 93% of the factors impacting on the meaning of a message are visual and audial (tone of voice), according to Whalen (2007). Being able to include grooming, face expression, tone of voice and all other paralanguages (as per Whalen, 2007), played a role in favor of Adichie, in my opinion, which assisted her on achieving her goal successfully.

To illustrate my point of view, follow my analysis according to the context of communication skills:



Kinds of expression (McKay, Davis & Fanning, 2009)

Kinds of expressions are defined by communications categories, which requires different styles of expressions. On Adichie’s speech I believe she managed to combine all kinds, although some being more present than others.


* Thoughts

Thoughts are conclusions and inferences based on the experienced lived, intended to synthesize observations and provide an understanding of the events. I believe this was the main expression on Adichie’s speech, as the message is based entirely on her experiences and her perceptions of them. She used her observations, as facts, to reinforce her thoughts, but her point of view was the base of her speech.



* Observations

As mentioned, to reinforce her message, Adichie worked with facts she observed or experiences she lived. Although she included her thoughts, feeling and need, her observations illustrated her message, empowering it and bringing more relevance to the “table”.

The speaker observations, as a whole, was a biproduct of her thoughts, feelings and needs, but it was crucial for the meaning of the message and the effectiveness of the speech, linked with the purpose of the story.



* Needs

When people supportively and clearly express their needs, they get a closer relationship with the audience. Adichie was the protagonist of her story, which involved a message that impacted direct in her life and involved values. As part of the audience I could bond easily with her message. Although it does not involve directly my reality, I could empathize with her needs, as she was clear about it and presented in a way to inspire change.

Being a victim of judgement and pre concepts created by mass media, inspired her to actively support the idea of the importance of holistic perspectives. Her needs became her engine, her inner-motor, so important as a protagonist of a story (Denning, 2011) and so influential in oral communication, as it impacts on the speakers attitude, considering  that 90% of what a person communicates is based on the way he/she feels. (Whalen, 2007)



* Feelings

As inferred, Adichie’s feeling is intrinsically related to her needs (not only as an individual, but as part of a group of people, acting as the protagonist). She does not focus on her feeling, neither show it to the audience, but it is clear, in my opinion, that her feelings drove her to speak, and led her to provoke a thought, communicate a new idea, and possibly inspire action towards it.



Storytelling (Denning, 2011) linked with Expression Categories



On chapter 3 of Denning’s book Storytelling, he presents a way of motivating others to action. The most effective tool for business narrative, in Denning’s opinion, is a Springboard Story, which means a story that springs the listeners into a new future. We can see Denning’s idea not only on this book, but in other resources (see references) from the author.

Although Adichie was not using a narrative focused in business, she was trying to spark action, consequently her speech had some similarities of a springboard story, as follow:

1.      A clear and worthwhile change idea - (thoughts, feelings and needs)

2.      A single protagonist’s (and probably typical to the audience) - (feelings and needs)

3.      Time and places where it happened - (her observations)

4.      The consequences of not applying the change idea (thoughts)

5.      Positive tone with authentically happy ending (thoughts and feelins)

6.      A story linked entirely with the purpose - (thoughts and observations)



Communication Effectiveness


I do not believe she has shown superb vocal tones, neither wise nor animated facial expressions. In my opinions she did not have any outstanding body posture and gestures to boost her presentation, which are all important aspects for message delivery, related by Whalen (2007), but still, I believe Adichie was successful on passing her message

Adichie effective communication, in my perspective, was led mainly for her desire to deliver the message she has mastered and passion to deliver (Whalen, 2007). She was enthusiastic about her message, and this was the winning move Adichie made.



References

Adichie, C. N. (2009). The danger of a single story. Retrieved from https://www.ted.com/talks/chimamanda_adichie_the_danger_of_a_single_story, on May 30th, 2019.


Denning, S. (2011). The Leader's Guide to Storytelling. San Francisco, CA: Jossey-Bass.

Denning, S. (2011). The Springboard: How storytelling ignites action in knowledge-era organizations. New York, NY: Routledge.

McKay, M., Davis, M., Fanning, P. (2009). Messages: the communication skills book. (3rd edition). Oakland, CA: New Harbinger.

Whalen, D. J. (2007). The Professional Communications Toolkit. Thousand Oaks, Ca: Sage.

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